And thanks to extensive tolling reforms last year, the initial notice for unpaid tolls no longer includes a $20 violation for each missed toll, rather a $3 fee for each unpaid toll on passenger vehicles. The Tollway will continue to maintain a 14-day grace period – one of the longest in the nation – allowing customers to pay unpaid tolls without additional fees or fines prior to being mailed an invoice.

We remain committed to helping the state’s efforts to mitigate the spread of COVID-19, and these changes will put our agency into a position to continue providing a world-class transportation network that supports the entire regional economy.” “With steps to ensure equity for those who use our system, this spring, customers will begin to see permanent changes at toll plazas systemwide – changes made to ensure customers are able to safely and confidently navigate our toll plazas that will all but put cash toll collection behind us. “It’s our goal to be as transparent as possible as we work to ensure the Illinois Tollway continues to lead the way in the travel experience we provide to our customers,” said Illinois Tollway Executive Director José Alvarez. The program, anticipated to launch in May, will look to waive the deposit on transponders while adding an initial $20 in tolls to eligible applicants whose household income is below 250 percent of the federal poverty guidelines. To ensure a smooth transition for all customers, the Illinois Tollway is also developing a significant expansion of the Illinois Tollway’s I-PASS Assist Program aimed at getting an I-PASS, and the lower toll rate, into the hands of those who need it most.

The decision comes nearly a year after cash collection was halted due to the COVID-19 pandemic and more than 15 years after the system was converted to open road tolling for I-PASS customers, with more than 92 percent of toll transactions taking place via I-PASS and E-ZPass in 2019. Forthcoming expansion of I-PASS Assist program will help low income customers access benefits of I-PASSĭowners Grove, Il (February 25, 2021) - The Illinois Tollway today confirmed that cash toll collection will not be returning to the Tollway system.

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